If you are receiving an error or nothing is happening when using your Inspiration with the InVue software on a newer operating system.  Please visit:  https://www.pazzles.net/wordpress/knowledgebase/inspiration-not-detected.  There is more information and troubleshooting available there.  With the Inspiration being manufacturered before newer operating systems, it is important to know there are some settings and adjustments that need to be made in order the the Inspiration to talk to newer technology.  One of the important things is to make sure the Inspriation is plugged into a USB 2.0 port.  There is more information and additional trouble shooting found in Pazzles Craft Room Knowledgebase.