You encounter problems while cutting thick materials
When cutting thick materials such as wood, metal, and felt, you might need to cut two or three times to get completely through. You can set the machine to cut several times in the same place. Select the image you want to cut, being sure to select inside parts too, and right-click with the mouse. On the menu that appears, select Duplicate. This will place a copy directly on top of the original. This can be done several times if necessary.